This critical stance is shared by many students, as senior Samuel Lee said, “None of the grades were visible, the website was not working, and so you couldn’t see anything. It also doesn’t average any grades, so it isn’t really useful, as many classes place different categorical weights on assignments.” Museum School junior, Nicole Chan, stated “ formats horribly on mobile, which is mainly what I use to check my grades. Students began complaining about the poor layout of the site, as well as their inability to track class averages. In less than a week following its launch to the public, several problems arose. In addition to the gradebook, the system hosts a multitude of applications and resources for students and teachers, including Microsoft Office, the Adobe Creative Cloud, Google Workspace, and Zoom. In August, the DOE unveiled TeachHub, a new, centralized grading portal accessible from the front page of the DOE’s website, set to release to families in early October.
But the DOE’s decision to move away from PupilPath leaves students and teachers alike wondering, “Where do we go from here?”
The New York City Department of Education has decided to cut their contract with Illuminate Education, the parent company behind PupilPath, following a massive data breach in early 2022. The 2021-2022 school year proved that no system is perfect.
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